Half year results for the six months ended 30 September 2013

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Warning to shareholders

Share fraud includes scams where investors are called out of the blue and offered shares that often turn out to be worthless or non-existent, or an inflated price for shares that they own. These calls come from fraudsters operating in 'boiler rooms' that are mostly based abroad.

While high profits are promised, those who buy or sell shares in this way usually lose their money. The Financial Services Authority found most share fraud victims are experienced investors who lose an average of £20,000, with around £200m lost in the UK each year.

If you are offered unsolicited investment advice, discounted shares, a premium price for shares you own, or free company or research reports, you should take these steps before handing over any money:

  1. get the name of the person and organisation contacting you
  2. check the Financial Services Register (FSR) at www.fca.org.uk/firms/systems-reporting/register/search to ensure they are authorised
  3. use the details on the FSR to contact the firm
  4. if you are based in the UK, call the Financial Conduct Authority (FCA) Consumer Helpline on 0800 111 6768 if there is no telephone number on the FSR or you are told it is out of date
  5. search the FCA's list of known unauthorised firms and individuals to avoid doing business with
  6. remember: if it sounds too good to be true, it probably is

If you use an unauthorised firm to buy or sell shares or other investments, you will not have access to the Financial Ombudsman Service or Financial Services Compensation Scheme (FSCS) if things go wrong.

If you are approached about a share scam you should tell the FCA using the share fraud reporting form at www.fca.org.uk/consumers/scams, where you can find out about the latest investment scams. You can also call the FCA Consumer Helpline on 0800 111 6768.

If you have already paid money to share fraudsters you should contact Action Fraud online at www.actionfraud.police.uk, or if you are based in the UK, by telephone on 0300 123 2040.